You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). We do not return any items on sale or purchased through any of our promotions. Any items sold on sale or from promotions are final.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We currently ship to any address in the United States and Peru.
Orders typically ship from our warehouse in United States or Peru within 24 hours excluding weekends and holidays. Orders are shipped with standard ground from Florida for orders in the United States and from Lima for orders in Peru and will take 2-6 days for delivery depending on the state. A tracking # will be emailed to the customer after the order has shipped.
Any orders that are placed after 12 PM est will ship the following business day. Orders placed Friday afternoon will ship on Monday. Free Love By Vania Bludau is not responsible for any delays due to local disruptions.
We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology.